News

Insurance inquiry coming to Rochy

By Shannon Colee

Mar 28, 2024

Have your say: How was your experience with an insurance company after the floods? Photo: Megan Fisher Photo by Megan Fisher

Rochester residents will soon get to talk about their experiences with insurers during the October 2022 floods.

Hold tight - we’re checking permissions before loading more content

The House Standing Committee on Economics has announced new public hearings as part of its inquiry into the matter.

Committee chair and Federal Member for Fraser Daniel Mulino said this was part of the second phase of the inquiry.

“We want to hear first-hand about the floods’ impact on communities and the experiences of local residents and businesses going through the claims process with their insurers,” he said.

“One of our priorities for these hearings will be organising roundtables and community statements, where we want to hear directly from people on the ground about their experiences with the insurance industry after the floods.”

The Rochester hearings are scheduled for some time in April with further details to be confirmed.

Dr Mulino said there was also time for people and organisations to make a public or confidential submission.

Impacted individuals are encouraged to submit before July 31.

More than 400 people have already provided feedback about their experience with their insurer through an online survey, which will remain open until July 31.

The committee encourages affected residents to complete the survey.