For Mel, there is one common misconception she would like to clear up:“No, privacy glass isn’t the same as window tint.”
Harpreet takes a more competitive view of the working day, joking that“If chasing people were an Olympic sport, admin would have gold.”
Vienna knows the realities of administration all too well, describing it simply:“Admin is easy... until someone says, ‘Can you just quickly...?’”
For Shaun, the secret to a good workplace is straightforward:“Jokes make life fun.”
Eden’s contribution is perhaps the most relatable, asking:“How did I accidentally become important at work?”
Juan’s approach to customer service is summed up in one line:“Do what you do so well that people want to see it again and bring a friend.”
And then there is André, whose working philosophy comes with a caffeine requirement:“ABC: Always Be Closing. Also Be Coffee-dependent.”
While each team member has their own role and personality, together they make up the people customers see and rely on when they visit Shepparton Automotive Group.
The dealership offers new, used and demonstrator vehicles, along with servicing and other automotive services, giving local customers a team they can return to throughout their vehicle journey.
For the team, it is about more than simply getting through the day. It is about looking after customers, working together and creating a welcoming experience, with a few jokes and coffees along the way.